Returns & Exchanges

At KISS Colors & Care, we want you to love your hair care and styling products, but if you are not completely satisfied, we offer a 30-day return window for items in their original condition. Please note that for hygiene reasons, certain beauty tools and accessories must be unopened and unused to qualify for a refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all components and protective seals are intact to avoid damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing